Privacy policy

Trust is at the heart of every Sulit project. Whether you are browsing this website, sending an enquiry or booking a service, your personal information is treated with care and confidentiality. This policy explains what is collected, why, and how it is protected, in line with the Protection of Personal Information Act (POPIA).

Who is responsible

Sulit Design Studio, Durbanville, Cape Town, South Africa. Contact: info@sulitdesign.co.za.

Information collected

Depending on how you work with the Studio, this may include:

• your names, email address, wedding date, venue and location
• the details you share in the enquiry form, your questionnaire and by email
• the content you supply for your website and stationery, such as wording and photographs
• RSVP and guest information collected through your wedding website
• payment confirmations and the records needed for accounting
• website usage information through cookies and analytics, where you allow it

Only information that is needed to provide your service or improve this website is collected.

How it is used

Your information is used only to reply to your enquiry, provide your services, communicate with you, process payments and keep business records. It is never sold. Enquiries sent through the contact form are delivered by email and stored securely on this website.

Wedding websites and RSVP information

• You decide which guest information your RSVP requests. Please ask only for what your wedding needs.
• Responses are collected through Google Forms and stored in a private Google Sheet, under Google’s own terms.
• Guest information belongs to you. You are responsible for using it only for your wedding and for sharing your Sheet responsibly, including with planners or vendors.
• The Studio accesses guest information only as reasonably needed to set up, test and support your RSVP or to prepare personalised stationery, and never uses it for any other purpose, including marketing.
• Wedding websites are private and not listed on Google.

Portfolio

Completed work may be shown in the Studio’s portfolio and on social media. If you would prefer privacy, or would like certain photographs or details left out, please let the Studio know in writing before work begins. Guest information and private website links are never published.

Trusted service providers

To deliver its services, the Studio works with providers that each keep their own privacy policies, including:

• WordPress and Elementor, which run this website and wedding websites
• the website hosting provider and domain registrar
• Google Workspace, Google Forms, Google Sheets and Google Analytics
• Cloudflare, which protects the contact form from spam
• Instagram, for the feed shown on this website
• Shopify and PayFast, where used for online purchases

Cookies

This website uses cookies to remember your preferences, understand how visitors use the site and keep it secure. You can choose which cookies to allow in the cookie banner, and change your choice at any time. Full details are in the Cookie Policy.

How long information is kept

Information is kept only for as long as it is needed to provide your service and to meet legal and accounting obligations, after which it is deleted or anonymised.

Security

Reasonable technical and organisational measures are used to protect your information from loss, misuse and unauthorised access. No online platform can guarantee absolute security.

Your rights

• to ask what personal information the Studio holds about you
• to ask for incorrect information to be corrected
• to ask for your information to be deleted, where the law allows
• to object to processing or withdraw consent, where applicable

Requests can be sent by email to info@sulitdesign.co.za. You may also lodge a complaint with the Information Regulator of South Africa.

Changes to this policy

This policy may be updated from time to time. The date at the top shows when it last changed.